Newsletter COVID-19 19/03/2020


We have implemented this newsletter which will allow the College to stay in touch with you. Rest assured that we are monitoring the situation closely and you will receive this newsletter regularly to keep you informed of developments.


All classes are suspended until March 27 inclusively. Specific instructions for continuing your classes will be sent to you shortly. We are committed to the success of all our students, so rest assured that the entire team at Universel College is currently working on implementing a plan for the continuity of your studies, so that you are not penalized in your college journey.

You have received a survey on Omnivox about technology resources available at home. It is imperative that all students of the College respond to this survey as soon as possible, in order to allow us to put in place the measures necessary for the continuation of your studies.


To preserve the security of our students in an increasing epidemic situation and to comply with government guidelines that invite social distancing, the College has decided to suspend all internships that are currently underway, starting on Friday March 20 inclusive.

The College will ensure that it takes the necessary measures not to affect the progress of graduating students whose internships are interrupted by the current situation.
For any questions about internships, please contact Mrs Jacynthe Carrière-Lalonde at jcarriè[email protected]ca or 819-503-2407.


All administrative services remain open, according to normal working hours. All College employees work safely from their home and continue to be available to you. They can be reached by email, by MIO and on their College telephone numbers. You can consult the telephone directory if necessary on the College website.


All student activities, groupings and events are canceled until further notice. We must ensure the well-being and safety of all members of our community. In this regard, we recall the government’s instructions which stress the importance that young people are strongly encouraged to respect the instructions and to avoid going out and regrouping.


We are in contact with the immigration authorities to obtain all the relevant information and to ensure that you will not be affected by this particular situation caused by the coronavirus. We will keep you regularly informed by email but rest assured that all the necessary measures will be taken by the College to allow you to meet the deadlines of your study permits.

Please contact Ms. Sofia Makhoukhi at [email protected] or 819-503-2402 for any questions or concerns you may have.


We are in the midst of a particular period which could cause anxiety and a certain level of stress within our community. If you experience anxiety, you can contact Ms. Patsy Lefebvre by email at [email protected], or by phone at 819-503-2408.

You can also contact the Info-Social 811 service (24/7 psychosocial telephone consultation) if you live:

  • Stress, anxiety;
  • Lasting emotional reactions (frequent crying, irritability, etc.);
  • A feeling of panic;
  • Ideas that keep spinning in your head, that invades and scares you;
  • Social repercussions of the disease.

Professionals in psychosocial intervention will offer you support and share information and advice according to your needs.


For returning citizens
Voluntary isolation for 14 days is recommended for all persons returning from abroad on March 12, 2020 or later. These people need to be alert and watch their symptoms. Persons returning from a stay outside of Canada who are in isolation at home must follow the instructions described below.

Stay at home

  • Do not go to school, work, or any public place.
  • Do not use public transport.
  • Postpone any non-urgent medical appointment.
  • Do not welcome visitors at home.

Call 1 877 644-4545 if you have a cough or fever.

  • Do not go to a medical clinic without having received an appointment before.
  • Go to the emergency room only if you have difficulty breathing.
  • Before going to the emergency room, contact 1 877 644-4545 if your condition allows, stating that you have returned from abroad since less than 14 days. You will be told how to get there and what precautions to take (wearing a mask, using personal transport or an ambulance, etc.). In addition, the hospital will be notified of your arrival.

If you live with other people who have not traveled:
If you don’t have a cough or fever, there is nothing special to do. Wash your hands regularly and avoid sharing your personal items such as: plates, utensils, glasses. If you have a cough or fever, contact 1 877 644-4545 and while waiting for the instructions:

  • Do not welcome visitors at home.
  • Stay alone in a room in the house as often as possible with the door closed.
  • Eat and sleep alone in a room at home.
  • If possible, use a bathroom reserved exclusively for you. Otherwise, disinfect it after each use.
  • Avoid being in contact with other people at home as much as possible. If this is not possible, wear a mask. If a mask is not available, keep a distance of at least 2 meters (the length of a large dining table) between you and others.
  • Use a tissue to cough, blow your nose or sneeze. Throw the tissue in a trash can, and then wash your hands with soap and water.
  • If you don’t have a tissue, cough or sneeze on one’s sleeve.

Reminder of symptoms and treatments
The main symptoms of COVID ‑ 19 are:

  • Fever
  • Cough
  • Breathing difficulties


You can email us at:
[email protected]

For more information

Assistance line:

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